AI agents and automation for small business

Every customer answered in seconds. Every lead followed up. You do nothing.

Certu builds AI agents that run your front desk: they answer inquiries instantly, follow up with every lead, and book appointments around the clock. We build them, we run them, we keep them sharp. You just watch the calendar fill.

On the call you'll watch a live agent handle scenarios from your own business.

How it works

Three steps. Only the first one needs you in the room.

1

We map your business

A 20-minute call. We find where inquiries go unanswered, where leads go cold, and which repetitive work is eating your team's hours.

2

We build your agents

We train agents on your services, your prices, your tone, and your rules. You review them answering real scenarios before anything goes live.

3

We run them for you

Monitoring, tuning, and improvements are on us, every month. No dashboard to learn, no software to manage. It just works while you work.

What your agents handle

The work that has to happen every day, done instantly, every time.

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Instant response, 24/7

Website chat, SMS, and social messages answered in seconds, including nights and weekends, when most businesses go silent.

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Appointment booking

The agent checks your real availability, books the slot, and sends the confirmation. Your calendar fills without you touching it.

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Missed-call text back

When you can't pick up, the caller gets an instant text that keeps the conversation and the customer alive.

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Lead follow-up

Every lead gets followed up until they answer, book, or say no. The quotes you sent last week stop dying in silence.

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Customer questions

Hours, prices, services, policies: answered accurately from your own information, in your voice, without pulling your staff away.

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Internal copilot

A private assistant for you and your team that knows your business inside out: customer history, procedures, and paperwork help.

"The biggest difference isn't the technology. It's that you don't have to do anything."

Plenty of tools promise AI. Then they hand you logins, tutorials, and settings. Certu is not a tool. It's a done-for-you operation: we build, launch, monitor, and improve your agents while you run your business.

See it work before you decide

On your demo call, you'll watch an agent answer real questions from your industry, live, unscripted.

The best demo uses your business, not a generic script.

Book your live demo

Simple pricing, no surprises

Every plan is fully done-for-you: we build, run, and improve your agents. Month to month, cancel anytime.

Starter

For getting your first AI agent answering customers.

$749/mo
  • 1 AI agent, 1 channel (website chat or SMS)
  • Instant replies to customer inquiries, 24/7
  • Lead capture with instant notification to you
  • Trained on your services, prices, and tone
  • Monthly tuning and improvements
Book a demo call

Scale

For teams ready to automate the whole front office.

$2,990/mo
  • Everything in Growth
  • Multiple agents: reception, follow-up, internal copilot
  • AI voice agent that answers your phone
  • Integrations with your CRM and tools
  • Custom automations built for your workflows
  • Direct line to your account engineer
Book a demo call

Not sure which fits? That's what the demo call is for. You'll leave with an exact recommendation, whether you buy or not.

Built by an operator, not a software vendor

Certu is run by Bernardo Villela. Before building AI agents, he owned a car detailing shop, helped manage a body shop, and sold cars at a Honda dealership. He has answered the phones, chased the no-shows, and watched leads die because nobody followed up in time.

That's why Certu is built the way it is: done-for-you, judged on one thing only, whether your business responds faster and books more than it did last month.

Questions owners actually ask

Will it sound like a robot to my customers?

No. Your agents are trained on your business and your tone, and you review them answering real scenarios before anything goes live. If a conversation needs a human, the agent hands it to you gracefully instead of guessing.

What if it gives a customer wrong information?

Agents only answer from the information you approve: your services, prices, hours, and policies. When something falls outside that, they say so and route the customer to you. We monitor conversations and tune the agents every month.

How long until it's live?

Days, not months. After the demo call we build your agents, you review them on real scenarios, and they go live once you approve.

Do I need to change my phone number, website, or tools?

No. Agents work with what you already have: your existing number, your website, your calendar. There is nothing for you or your staff to install or learn.

Am I locked into a contract?

No. Every plan is month to month. We'd rather earn the renewal with results than hold you with paperwork.

Who actually builds and manages this?

We do. That is the whole point. You get the outcome of AI agents without becoming an AI company. Certu builds, launches, monitors, and improves everything.

See an agent handle your business, live, in 20 minutes

Bring your hardest customer question. Watch the agent answer it. Then decide.

Book your demo call